FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
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1-3 months.
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Call the schedule line (254)-265-7822
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Call your insurance and provide the tax ID for Necole Rivers 270527778. Provide the location address 1023 Canyon Creek Dr Suite 100, Temple, Texas 76502. If you are in need of an assessment, provide the following codes: 90791, 96136, 96137, 96130, and 96131 to see if these codes require pre-authorization. If you have multiple insurances you must verify with each insurance.
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The primary insurance pays first; then the second pays the co-payment. Dr. Rivers must be in network for either to pay. The primary insurance company has to be billed even if Dr. Rivers is not in network. This will generate a denial, so the second insurance will pay. You may still have an out-of-pocket cost such as a co-pay, deductible, or insurance. It is your responsibility to know and understand your insurance benefits. They are responsible for any cost not covered by insurance.
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$150 an hour for psychological assessments. Intern counseling will be determined using a sliding scale.
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Dr. Rivers does not complete assessments for specific learning issues (Dyslexia, etc) or educational assessments. Contact your public school for educational assessments. We also do not offer emotional support animal letters or court assessments for custody.
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– Autism Assessments
– Autism Re-assessment
– ADHD Assessment
– Differential Diagnosis of various mental health
– Child Protective Services
– CANS Assessments
– Pre-surgical assessments
– Telehealth appointments varu based on insurance and treatment concerns -
1023 Canyon Creek Dr | Suite 100 | Temple, Texas 76502
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There is an opportunity to work with an intern under the supervision of the licensed professional. This may not be an option for some insurance plans. Please check with your insurance company for more information.
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RTA will use a sliding scale for work with low-income and uninsured.
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Yes. Telehealth is offered based on the insurance. Please check with your provider for details.
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We will need a 24-hour notice. If the paperwork is not completed within 48 hours before your appointment, your appointment will be canceled. Our policy strictly prohibits rescheduling appointments for individuals who fail to show up. Private insurance will be billed $60 for late (less than 24 hours) cancellations when a cancellation fee is acceptable under the insurance contract. Medicaid does not allow a cancellation fee.